hdpron92 Terms and Conditions

These terms and conditions ("Terms") establish the legal framework governing the hdpron92 platform and all its services. By visiting the hdpron92 website, creating an account, or using any gaming service, you agree to be bound by these Terms. Please read the entire document carefully.

General Provisions

hdpron92 ("we", "our", "platform") is a safe and reliable service provider in Bangladesh's online betting and gaming market. These Terms have been drawn up in line with the laws and regulations in force in Bangladesh.

These Terms are available in both English and Bengali. However, the Bengali version is considered the primary language of this platform, and in the event of any dispute, the Bengali version will take precedence.

1.1 Definitions

• "User" — a person who has created an account on the hdpron92 platform or is using its services.
• "Platform" — the hdpron92.cam website and all its associated services.
• "Account Balance" — the total amount of funds held in a user's account.
• "Bonus" — a special benefit or additional credit granted to a user by the platform.
• "Wagering Requirement" — the condition that a specified amount of betting must be completed before a bonus can be withdrawn.

1.2 Applicability

These Terms apply equally to all users — from newly registered members to long-standing ones. hdpron92 reserves the right to modify or amend any part of these Terms at any time without prior notice.

Account Registration

To open an account on hdpron92, the user must provide accurate and complete information. Each individual may open only one account.

2.1 Registration Terms

• Each user may have only one account.
• All information provided at the time of registration must be true and accurate.
• A mobile number or email address must be verified.
• The user's name and the name on the payment account must match.
• Opening an account under someone else's name or a false identity is strictly prohibited.

2.2 Account Security

Your account password and login details must be kept completely confidential. Sharing login details with third parties is prohibited. If any suspicious activity is noticed on your account, our support team must be notified immediately.

Age Limit and Eligibility

Users must be 21 years of age or older to use hdpron92's services. All services on this platform are open only to those aged 21 and above.

• Documents may be required to verify age at the time of registration.
• If any attempt by a minor to create an account is detected, that account will be immediately cancelled.
• Assisting a minor to play is strictly prohibited.
• hdpron92 reserves the right to verify age at any time, and payment may be withheld if satisfactory proof is not provided.

Deposits and Withdrawals

4.1 Deposits

Funds can be deposited on hdpron92 via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳300.

• Minimum deposit: ৳300 (for each method).
• Deposited funds are generally added to the account within a few minutes.
• Keep the transaction receipt or screenshot at the time of deposit.
• Deposits from third-party accounts are strictly prohibited — only payment accounts registered in your own name may be used.

4.2 Withdrawals

To withdraw funds from hdpron92, the account must have an active balance and all bonus conditions must be met.

• Minimum withdrawal: ৳800.
• Withdrawal requests generally take 15 minutes to 2 hours to process.
• Withdrawal requests will only be sent to the registered payment account.
• Withdrawals may be held if the verification process is not complete.
• hdpron92 may request additional identification documents before processing a withdrawal if needed.

Bonuses and Promotions

hdpron92 offers various bonuses and promotional offers to new and existing users from time to time. Each bonus has its own terms and conditions, and it is important to read them carefully.

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus, making your total balance ৳2,000.

5.2 Bonus Terms

• The wagering requirement for the welcome bonus is 10 times (10x).
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• Bonuses may only be usable on specified games.
• Multiple bonuses cannot be claimed at the same time unless specifically permitted.
• hdpron92 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If a breach of bonus terms is found, the bonus and any associated winnings may be forfeited.

5.3 VIP Program

hdpron92's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Higher tiers receive greater weekly cashback benefits.

General terms and conditions apply to the use of VIP benefits. hdpron92 reserves the right to change the structure of the VIP program at any time.

Gaming Rules

The hdpron92 platform offers various gaming services including casino games, sports betting, and live casino. Each game has its own rules, which are displayed before the game starts.

6.1 Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted mid-way due to a technical issue, hdpron92's decision will be considered final.
• Playing using duplicate or multiple accounts is strictly prohibited.
• If there is a question about a game result, contact the support team; once a decision is made, it is final.

6.2 Special Rules for Sports Betting

When betting on cricket, football, and other sporting events, please keep the following in mind:

• If a match is postponed or abandoned, the betting outcome will be determined at hdpron92's discretion.
• hdpron92 reserves the right to change odds provided on the basis of incorrect information.
• If a connection is lost during live betting, the last confirmed bet will be considered valid.

Prohibited Activities

The following activities are strictly prohibited on hdpron92. Violating these rules may result in account closure and forfeiture of all balances:

• Operating multiple accounts by the same person.
• Misuse or manipulation of the bonus system.
• Hacking, manipulation of gaming software, or use of unauthorized software.
• Money laundering or conducting illegal financial activities.
• Using false or forged identity documents.
• Engaging in fraudulent conduct toward hdpron92 staff.
• Attempting to harass or harm other users.
• Conducting transactions using a third-party payment account.

Account Suspension and Closure

8.1 Suspension by hdpron92

In the following circumstances, hdpron92 may suspend or permanently close an account without prior notice:

• Violation of any provision of these Terms.
• Suspected fraudulent activity on the account.
• Evidence of creating an account using false information.
• Upon instruction from law enforcement authorities.

8.2 Closure by User

You may close your account at any time. Before closing your account:

• Withdraw your remaining balance.
• Any ongoing bonus or promotional benefits will be considered cancelled.
• After the account is closed, all data will be retained in accordance with the law.

Privacy & Security

hdpron92 is committed to protecting the privacy of users' personal information. We use SSL encryption and modern cybersecurity technology.

Full details on how your personal information is collected, stored, and used can be found on our Privacy Policy page.

• We never sell your personal information to third parties.
• Information may be shared where required by law.
• Use a strong password to keep your account information secure.

Responsible Gaming

hdpron92 believes that gaming is a form of entertainment and should never be a cause of personal or family problems. We promote responsible gaming.

• Play within your financial means; never bet with borrowed money.
• View gaming as entertainment, not as a source of income.
• Use our self-exclusion feature to set your own deposit and loss limits.
• If you notice signs of gaming addiction, take a break immediately.

Detailed guidance and support information can be found on our Responsible Gaming page.

Limitation of Liability

To the maximum extent permitted by applicable law, hdpron92 will not be liable for the following:

• Loss caused by internet disconnection or technical issues.
• Leakage of account information due to the user's own negligence.
• Failure of third-party software or payment gateways.
• Temporary service disruption due to unexpected server outages or maintenance work.
• Financial loss arising from gaming decisions — this is the user's own decision.

Changes to Terms

hdpron92 reserves the right to change, amend, or update these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms.

• Users will be notified of significant changes via email or through the platform.
• The date of changes will be noted at the top of this page.
• You are advised to visit this page regularly to stay up to date.

Contact

If you have any questions or complaints about these terms and conditions, please contact us:

• 24/7 live chat support (in Bengali) — through our support window.
• Email: [email protected]

Our support team is always ready to assist you in Bengali.